Reports & Analytics

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Available Reports

Daily Request Summary
Daily
Complete overview of all requests processed in a day
Last generated: 2024-01-15 09:00 AM
Size: 2.3 MB
Formats:
PDF
Excel
CSV
Staff Performance Report
Weekly
Detailed analysis of individual and team performance metrics
Last generated: 2024-01-14 06:00 PM
Size: 1.8 MB
Formats:
PDF
Excel
SLA Breach Report
Daily
Analysis of service level agreement violations and trends
Last generated: 2024-01-15 08:30 AM
Size: 0.9 MB
Formats:
PDF
Excel
CSV
Customer Satisfaction Report
Monthly
Customer feedback analysis and satisfaction trends
Last generated: 2024-01-01 10:00 AM
Size: 3.1 MB
Formats:
PDF
Excel
Scheduled Reports
Automatically generated and delivered reports
Daily Request Summary
Daily at 09:00 AM • PDF format
Recipients:: manager@bankops360.com, admin@bankops360.com
Active
Staff Performance Report
Weekly at Monday 06:00 PM • Excel format
Recipients:: hr@bankops360.com
Active